Product FAQs
- What are the differences between the MZ-1, MZ-3 and MZ-Switch
- What is the strap made of?
- Getting Started with your MZ-Switch
Getting started
Need-to-know information, from device care to understanding your heart rate zones.
- What is a Myzone Facility Code?
- How Myzone Status Works
- Understanding Max Heart Rate (MHR) and Myzone
Troubleshooting
Fixes to problems with your Myzone device or workouts summaries.
- Why won't my Myzone Device Connect iPhone?
- Why Won't my Chest Strap Turn On?
- Why Won't my Wrist Strap Turn On?
Using Myzone with other Apps and Devices
How to link your Myzone device to Apple Watch, Strava, Life Fitness cardio equipment and more.
- How do I share Myzone Data with Apple Health?
- How do I connect my Myzone device to my Garmin watch?
- Using Myzone with Strava
App Features
Use these features to find your fitness family, take a class, or guide your cardio by zone.
- What are Myzone Zone Match Workouts?
- How to Create Challenges with your Myzone Connections
- How do I update the Myzone app?
Profile Management
Find help with facility transfers, editing your biometric data or changing your belt ID.
- How do I move my Myzone account to a new gym or independent ID?
- How do I edit, remove or add a device ID to my Myzone account?
- How do I edit my height and weight in my Myzone profile?