Our customer care champions will help with that! Please submit a request via the app or help center (submit a form or use the chat feature).
You may need to update the facility linked to your account if you:
- Recently left your gym
- Your gym recently closed
- You joined a new gym
Our Support team. Please contact us via HELP in your app and have the following information ready:
- The e-mail used for your Myzone account
- Belt ID#
- New facility code, or name if you are unsure
Your club staff can provide a new facility code for you. If you are going to use Myzone independently, please request a regional code: Regional Country Facility Codes.